**1. A Pipe Has Burst**
A burst pipe is the most urgent plumbing emergency a homeowner can face. Water can pour at a rate of hundreds of gallons per hour, destroying flooring, walls, insulation, and structural framing within minutes. If a pipe bursts, your first move is to turn off the main water shutoff valve — usually located near the water meter at the front of the house or under the kitchen sink. Then call 210-504-9796 immediately.
**2. Sewage Is Backing Up Into Your Home**
If dark water, waste, or a sewage smell is coming up through floor drains, toilets, or bathtubs, you have a sewer backup. This is a health emergency — raw sewage contains bacteria and pathogens that pose serious risks. Do not use any drains or flush any toilets until a licensed plumber has assessed the situation.
**3. No Water to the Entire House**
If you've turned on multiple faucets and have no water anywhere in the home, you may have a main water line break, a failed pressure regulator, or a serious leak underground. This is not a situation to wait on — particularly in summer, when your family needs water and your home's plumbing system may be under additional stress from heat.
**4. A Water Heater Is Leaking or Has Failed**
A leaking
water heater can flood a utility closet, garage, or mechanical room quickly. If you see water pooling around the base of your water heater or notice the pressure relief valve dripping constantly, turn off the water supply to the heater and call for service. A failed anode rod or corroded tank requires prompt replacement before the tank fails completely.
**5. A Toilet Is Overflowing and Won't Stop**
If a toilet is overflowing and the float mechanism isn't stopping the flow, turn off the water supply valve behind the toilet immediately. If you can't stop it at the valve, use the main shutoff. An overflowing toilet is a water damage and sanitation emergency.
**6. You Hear Running Water With Everything Turned Off**
The sound of running water when all fixtures and appliances are off is a classic sign of a hidden leak — possibly a
slab leak under your foundation. San Antonio's expansive clay soil shifts with moisture changes, which puts constant stress on pipes under your slab. A slab leak left undetected can erode your foundation and cause significant structural damage over time. Call for
leak detection immediately.
**7. Your Water Bill Has Spiked Without Explanation**
A sudden, unexplained increase in your water bill — especially if nothing has changed in your household usage — is often the first sign of a hidden leak. Check the water meter: if the dial is moving when all fixtures are off, you have a leak somewhere in the system. Call for professional leak detection before the problem compounds.