Privacy Policy

C.S.W. Power Solutions ("we," "our," or "us") is a veteran-owned, licensed general contractor based in San Antonio, Texas. We are committed to protecting the privacy of homeowners, property managers, and business owners who contact us about electrical, plumbing, HVAC, generator, EV charger, remodeling, and general contracting services. This Privacy Policy explains what information we collect through cswpsolutions.com, how we use it, who we share it with, and the choices you have regarding your information.

Information We Collect

We collect personal information that you voluntarily provide when you request an estimate, book a service, chat with us, or fill out any form on our website. This typically includes your name, phone number, email address, service address or ZIP code, the type of service you need, and any project details or photos you choose to share. We also collect limited technical information automatically, such as your IP address, device type, browser, referring page, and the pages you view on our site. This helps us diagnose problems, prevent abuse, and improve how the site works on different devices.

How We Use Your Information

We use the information you provide to respond to your inquiry, schedule a site visit, prepare a written estimate, dispatch a licensed technician, invoice completed work, follow up on service quality, and comply with our legal and regulatory obligations as a Texas licensed contractor. Aggregated, de-identified website analytics help us understand which services San Antonio homeowners are searching for so we can write more useful content and improve our estimates. We do not sell your personal information to third parties, and we do not use it for unrelated marketing.

Cookies and Analytics

Our website uses a small number of cookies and privacy-respecting analytics tools (including Google Analytics) to measure traffic, page performance, and form completion rates. You can disable cookies in your browser settings at any time. Disabling cookies may affect the booking form and a few interactive elements but will not prevent you from browsing the site or contacting us by phone.

How We Share Information

We share your information only with the technicians, subcontractors, suppliers, and payment processors directly involved in delivering the service you requested — and only with the minimum details needed to do the job. We may also disclose information when required by law, to comply with a subpoena or court order, to protect the safety of a person or property, or to cooperate with a licensing or regulatory authority.

Data Retention and Security

We retain service records, estimates, invoices, and related communications for as long as needed to honor warranties, resolve disputes, and comply with Texas record-keeping requirements for licensed contractors. We use commercially reasonable technical and administrative safeguards — including encryption in transit, access controls, and vetted vendors — to protect the information we hold. No method of transmission or storage is 100% secure, but we work hard to protect your information and promptly investigate any suspected incident.

Your Choices

You can request a copy of the information we hold about you, ask us to correct or delete it, or opt out of non-essential communications at any time by emailing [email protected] or calling 210-504-9796. If you are a California, Virginia, Colorado, or other state-law resident with additional rights, we will honor those rights as required.

Children's Privacy

Our services are intended for adults who own, lease, or manage property. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our site, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable law. When we do, we will update the "last updated" date at the top of this page. Material changes will be highlighted on the site before they take effect.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at [email protected] or call 210-504-9796. You can also write to us at 4931 Enterprise Drive, Unit 1, San Antonio, TX 78249.